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    EU Digital Regulation

    What companies need to know now

    The digital transformation brings opportunities, but also new regulatory challenges.

    Companies are faced with a growing number of regulations designed to ensure that digital products, services and processes are legally compliant and secure.

    Digital compliance encompasses a wide range of regulations that affect companies - from data law and artificial intelligence (AI) to cybersecurity and platform regulation. New regulations such as the AI Act, DORA (Digital Operational Resilience Act), CRA (Cyber Resilience Act) or NIS2 (Network and Information Security Directive) have a significant impact on business practice in many industries.

    We help you to keep track: On this page, you will find the most important information on current and upcoming regulatory requirements - explained in an understandable and practical way.

    Stay compliant and shape a secure and sustainable digital future.

    At a glance

    Cybersecurity

    Digital Operational Resilience Act (DORA)

    Key Takeaways:

    • Applies to financial institutions in the EU (e.g. banks, insurance undertakings) and their third-party ICT service providers
    • Strict regulations for IT risk management
    • Reporting obligations for IT incidents

    Legal texts:

    Cyber Resilience Act (CRA)

    Key Takeaways:

    • Applies to products with digital elements (hardware/software, components) that can connect to devices or networks.
    • Security requirements for the entire product lifecycle
    • Risk-based categories: critical, important, non-critical
    • Obligations for manufacturers, importers and distributors
    • Reporting obligations similar to GDPR in the event of incidents
    • Enforcement by national market surveillance authorities, including through severe fines

    Legal texts:

    Article:

    NIS2 Directive

    Key Takeaways:

    • Requirements for cyber risk management, reporting obligations and supply chain security
    • Expansion to more sectors, such as energy, transport, health, administration and digital services
    • Inclusion of small, critical companies

    Legal texts:

    Data law

    Data Act

    Key Takeaways:

    • Applies to connected products, related services and cloud computing
    • Obligations and restrictions for data controllers for non-personal data
    • Regulation of cloud services

    Legal text:

    Articles:

    Data Governance Act

    Key Takeaways:

    • Promoting the reuse of public/protected data
    • Relevant for data intermediation service, data altruistic organisations and public bodies

    Legal texts:

    General Data Protection Regulation (GDPR)

    Key Takeaways:

    • Protection of natural persons with regard to the processing of personal data
    • Monitoring and enforcement by data protection supervisory authorities, including severe fines

    Legal texts:

    Article:

    Artificial intelligence

    Artificial Intelligence Act (AI Act)

    Key Takeaways:

    • Applies to AI systems in the EU, regardless of the country of origin
    • Categorisation as "minimal", "limited", "high" risk and "prohibited"
    • Implementation by national authorities, coordinated by the EU AI Office

    Legal text:

    Articles:

    Platform regulation

    General Product Safety Regulation (GPSR)

    Key Takeaways:

    • Applies to almost all (consumer) products, including used and reconditioned products
    • Extensive obligations for manufacturers, authorised representatives, importers, distributors, fulfilment service providers and online marketplaces
    • New labelling, information and safety requirements
    • Introduction of an EU rapid alert system

    Legal texts:

    Digital Services Act (DSA)

    Key Takeaways:

    • Regulates intermediary services in the EU, especially hosting and online platforms
    • Due diligence obligations vary depending on the type of the service
    • Monitoring and enforcement by the EU Commission and member states, including through severe fines

    Legal texts:

    Digital Markets Act (DMA)

    Key Takeaways:

    • Regulates digital gatekeeper platforms in the European Union
    • Obligations and prohibitions to prevent abusive practices
    • Criteria to be considered as gatekeeper: Turnover, number of users, market power
    • Rules on data access, interoperability and restrictions on preferential treatment
    • Enforcement by the EU Commission with severe fines

    Legal texts:

    Platform-to-Business Regulation

    Key Takeaways:

    • Regulates the relationship between online platforms and business users
    • Clear terms of use and transparency in rankings
    • Internal complaint procedures and out-of-court dispute resolution
    • No direct intervention in prices or business models

    Legal text:

    Product law

    Product Safety Regulation

    Key Takeaways:

    • Applies to almost all (consumer) products, including used and reconditioned products
    • Extensive obligations for manufacturers, authorised representatives, importers, distributors and fulfilment service providers and online marketplaces
    • New labelling, information and safety requirements
    • Introduction of an EU rapid alert system

    Legal texts:

    Ecodesign Regulation

    Key Takeaways:

    • Applies to almost all products
    • Specifications for durability, reparability and recyclability
    • Digital product passport and information obligations
    • Restrictions on the destruction of unsold products

    Legal text:

    Product Liability Directive

    Key Takeaways:

    • Product term includes software, AI and related services
    • Exception for non-commercial open source software
    • Defects include non-compliance with cyber security requirements
    • Liability also for fulfilment service providers and authorised representatives
    • No cap on liability
    • New presumptions in favour of the injured party in case of litigation

    Legal text:

    Right-to-Repair Directive

    Key Takeaways:

    • Obligation to offer repairs beyond the warranty period
    • Manufacturers must offer repairs promptly and inexpensively
    • Obligation to provide spare parts and information to third parties

    Legal text:

    Consumer law

    European Accessibility Act

    Key Takeaways:

    • Accessibility for products (e.g. personal computers, smartphones) and services (e-commerce, financial services, transport)
    • Obligations for manufacturers, importers and service providers: Accessibility, conformity assessment, accessible information
    • Monitoring, technical standards and sanctions by the EU and member states

    Legal text:

    Empowering Consumers (EmpCo)

    Key Takeaways:

    • Further information obligations, including on social and ecological aspects
    • Prohibition of certain commercial statements with ecologic claims

    Legal text:

    Representative Actions Directive

    Key Takeaways:

    • Introduction of collective redress measures
    • Qualified consumer organisations are entitled to litigate in the case of several similar claims
    • Limitation of applicable court or administrative fees
    • Consumers can join the proceedings up to three weeks after the hearing

    Legal texts:

    Modernisation Directive

    Key Takeaways:

    • Strengthening EU consumer law
    • Consumer rights now also apply to free contracts where consumers "pay with personal data"
    • Stricter transparency on advertising discounts and user ratings
    • Severe fines for non-compliance with EU consumer law

    Legal text:

    Directive on certain aspects concerning contracts for the sale of goods / Digital Content Directive

    Key Takeaways:

    • Update to statutory warranty rights for consumers, new rules for digital products
    • Statutory warranty rights for digital products now also apply to free contracts where consumers "pay with personal data"

    Legal texts on the sale of goods:

    Legal texts Digital Content Directive:

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