"I don't know whether I'm coming or going. I can hardly deal with the large number of tasks and I do not even know, to which team I've been assigned and who my boss is. This is also constantly changing, and, on top of that, I have a solid-line supervisor..."- these or similar statements are often heard when listening to employees in companies with a matrix organization. This heartfelt groan puts the complexity and the difficulty of the matrix organizational structure in a nutshell. This can lead to stress and overload with all its consequences."
The complete article by Dr. Thomas Drosdeck was published in LaborLaw Magazine (Issue 3, September 2021, p. 18) and can be accessed here.